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Food Science Daily

Last updated 3 November 2026

Grievance redressal

How to raise a complaint about content, your personal data or a purchase on Food Science Daily, who handles it and how quickly you will hear back.

Grievance Officer

Johnathan, Grievance Officer, Food Science Daily
Email: johnathan@foodsciencedaily.com

What to include

  • Your name and the email or mobile number on your FSD account, if you have one.
  • The link to the page, test, vacancy, review or payment concerned. For payments, include the Razorpay order or payment ID.
  • What is wrong and what you would like us to do.
  • If you act for someone else or an organisation, how you are authorised to do so.

What happens next

  • Content on FSD: we acknowledge your complaint within 24 hours and resolve it within 15 days, as the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 require. Content that exposes someone's private areas, shows nudity or a sexual act, or impersonates a person is removed within 24 hours of a complaint by that person or someone acting for them.
  • Your personal data: requests to see, correct or delete your data, and data grievances, are handled under the Digital Personal Data Protection Act, 2023. We aim to resolve them within 30 days. See the privacy policy.
  • Purchases and refunds: we acknowledge complaints about a payment within 48 hours and resolve them within one month, in line with the Consumer Protection (E-Commerce) Rules, 2020. See the refund and cancellation policy.
  • Copyright: notices about material you own are handled as described on the copyright page.

We will tell you what we decided and why. If a complaint about your personal data is not resolved to your satisfaction, you can approach the Data Protection Board of India. For consumer complaints you can use the National Consumer Helpline (1915) or the e-Daakhil consumer commission portal.

Everyday questions

For anything that is not a complaint, such as a wrong answer key, a test that would not load or a listing to update, contact support. It is usually faster.